How To Fix SCSM_CCMS004 - Job monitoring is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_CCMS - CCMS Texts for CCMS Check

• Message number: 004

• Message text: Job monitoring is inactive

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_CCMS004 - Job monitoring is inactive ?

  The SAP error message SCSM_CCMS004 indicates that job monitoring is inactive in the SAP system. This can occur for various reasons, and it typically relates to the configuration of the CCMS (Computing Center Management System) monitoring tools.
  Cause:
  
  Inactive Job Monitoring: The job monitoring feature may not be activated in the system configuration.
  Authorization Issues: The user may not have the necessary authorizations to access job monitoring features.
  Configuration Errors: There may be issues in the configuration settings of the CCMS or the job monitoring settings.
  System Settings: The system may not be set up to monitor jobs due to specific settings or parameters.
  
  Solution:
  To resolve the issue, you can follow these steps:
  
  
  Activate Job Monitoring:
  
  Go to transaction code RZ20 (CCMS Monitoring).
  Check the configuration for job monitoring. You may need to activate the job monitoring node if it is not active.
  Ensure that the relevant monitoring templates are assigned and active.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access job monitoring. You can check this using transaction code SU53 after attempting to access the job monitoring feature.
  
  
  
  Review Configuration:
  
  Use transaction code RZ21 to check the configuration of the CCMS monitoring setup.
  Ensure that the job monitoring settings are correctly configured according to your system requirements.
  
  
  
  System Parameters:
  
  Check the system parameters related to job monitoring. You can do this using transaction code RZ11 to view and modify profile parameters if necessary.
  
  
  
  Restart Monitoring Services:
  
  Sometimes, simply restarting the monitoring services can resolve the issue. You can do this through transaction code SM37 to check for any stuck jobs or issues.
  
  
  
  Check Logs:
  
  Review the system logs for any related error messages that might provide more context on why job monitoring is inactive. Use transaction code SM21 to view the system log.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on CCMS and job monitoring.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to job monitoring.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.