How To Fix SCSM_AVAILABILITY042 - Could not find job details for job &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCSM_AVAILABILITY - CCMS Messages - CCMSPING Environment - Availability

  • Message number: 042

  • Message text: Could not find job details for job &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCSM_AVAILABILITY042 - Could not find job details for job &1 ?

    The SAP error message SCSM_AVAILABILITY042 indicates that the system could not find job details for a specified job. This error typically occurs in the context of job scheduling and monitoring within the SAP system, particularly in the SAP Solution Manager or related systems.

    Cause:

    1. Job Not Scheduled: The job may not have been scheduled or may have been deleted.
    2. Job Name Mismatch: The job name specified in the error message may not match any existing job in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to view job details.
    4. System Configuration Issues: There may be configuration issues in the job scheduling or monitoring components.
    5. Job Execution Failure: The job may have failed to execute, and as a result, its details are not available.

    Solution:

    1. Verify Job Existence:

      • Check if the job is scheduled in the system. You can do this by navigating to the job scheduling transaction (e.g., SM37) and searching for the job using the job name or other relevant criteria.
    2. Check Job Name:

      • Ensure that the job name you are using in your query or report is correct and matches the job in the system.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to view job details. You may need to consult with your SAP security team to verify this.
    4. Check Job Logs:

      • If the job was scheduled but failed, check the job logs for any error messages or issues that may have caused the job to not execute properly.
    5. Re-schedule the Job:

      • If the job does not exist, you may need to re-schedule it. Ensure that all parameters and settings are correct.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    7. System Health Check:

      • Perform a health check of the SAP system to ensure that all components related to job scheduling and monitoring are functioning correctly.

    Related Information:

    • Transaction Codes:
      • SM37: Job Monitoring
      • SM36: Job Scheduling
      • SM21: System Log
    • SAP Documentation: Refer to the official SAP documentation for job scheduling and monitoring for more detailed information on managing jobs in SAP.
    • SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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