How To Fix SCSM_AVAILABILITY023 - Not authorized


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCSM_AVAILABILITY - CCMS Messages - CCMSPING Environment - Availability

  • Message number: 023

  • Message text: Not authorized

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SCSM_AVAILABILITY023 - Not authorized ?

    The SAP error message SCSM_AVAILABILITY023 indicates that a user is not authorized to perform a specific action or access a particular resource within the SAP system. This error typically arises in the context of SAP Solution Manager or SAP Cloud Service Management, where user roles and authorizations are critical for accessing various functionalities.

    Cause:

    1. Insufficient Authorizations: The user does not have the necessary roles or authorizations assigned to perform the action they are attempting.
    2. Role Configuration Issues: The roles assigned to the user may not include the required permissions for the specific transaction or function.
    3. User Profile Issues: The user profile may not be correctly set up, or the user may not be part of the correct user group.
    4. Changes in Authorization Objects: Recent changes in authorization objects or roles may have inadvertently removed necessary permissions.

    Solution:

    1. Check User Roles:

      • Go to transaction SU01 (User Maintenance) and enter the user ID.
      • Check the roles assigned to the user and ensure that they include the necessary authorizations for the action being attempted.
    2. Review Authorization Objects:

      • Use transaction SU53 immediately after the error occurs to analyze the authorization check. This transaction shows which authorization objects were checked and which ones failed.
      • If you identify missing authorizations, you may need to adjust the roles or create new ones.
    3. Role Assignment:

      • If the user lacks the necessary roles, assign the appropriate roles that include the required authorizations.
      • You may need to consult with your SAP security team or administrator to ensure that the roles are correctly configured.
    4. Testing:

      • After making changes to roles or authorizations, have the user log out and log back in to see if the issue is resolved.
      • Test the specific action that was causing the error to confirm that the authorization issue has been addressed.
    5. Documentation and Support:

      • If the issue persists, consult SAP documentation or reach out to SAP support for further assistance. They may provide insights based on the specific configuration of your SAP environment.

    Related Information:

    • Authorization Concepts: Understanding how authorizations work in SAP, including roles, profiles, and authorization objects, is crucial for troubleshooting these types of errors.
    • SAP Security: Familiarity with SAP security best practices can help prevent authorization issues from arising in the future.
    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance (to create or modify roles)

    By following these steps, you should be able to identify and resolve the authorization issue related to the SCSM_AVAILABILITY023 error message.

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