How To Fix SCRR_IOC109 - Additional functions could not be retrieved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCRR_IOC -

  • Message number: 109

  • Message text: Additional functions could not be retrieved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCRR_IOC109 - Additional functions could not be retrieved ?

    The SAP error message SCRR_IOC109, which states "Additional functions could not be retrieved," typically occurs in the context of SAP's Risk Management or GRC (Governance, Risk, and Compliance) modules. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the underlying data.

    Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to access certain functions or data within the GRC module.
    2. Configuration Problems: There may be misconfigurations in the GRC settings or in the specific risk management functions that are being accessed.
    3. Data Issues: Missing or incomplete data in the system can lead to this error, especially if the system is trying to retrieve additional functions that are not properly defined.
    4. System Bugs: Occasionally, this error can be caused by bugs in the SAP software itself, particularly if you are using an older version of the software.

    Solutions:

    1. Check Authorizations: Ensure that the user encountering the error has the appropriate roles and authorizations assigned. This can be done by reviewing the user's profile in the SAP system.
    2. Review Configuration: Go through the configuration settings in the GRC module to ensure that everything is set up correctly. This includes checking the settings for risk management and any related functions.
    3. Data Validation: Verify that all necessary data is present and correctly configured in the system. This may involve checking for missing entries in relevant tables or settings.
    4. System Updates: If the issue persists, check for any available updates or patches for your SAP system. Applying the latest support packages can resolve known bugs.
    5. Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
    6. Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. They can provide more in-depth troubleshooting based on your specific system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in GRC, such as GRAC_SPM for Access Control or GRAC_RM for Risk Management.
    • Documentation: Review SAP documentation related to GRC and Risk Management for best practices and configuration guidelines.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the SCRR_IOC109 error in your SAP system.

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