How To Fix SCRM602 - Restart object collector (ID = &1 &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 602

• Message text: Restart object collector (ID = &1 &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM602 - Restart object collector (ID = &1 &2) ?

  The SAP error message SCRM602, which states "Restart object collector (ID = &1 &2)," typically occurs in the context of SAP's Supplier Relationship Management (SRM) or similar modules where object collection processes are involved. This error indicates that there is an issue with the object collector, which is responsible for gathering and processing data related to specific objects in the system.
  Cause:
  The error can be caused by several factors, including:
  
  System Configuration Issues: Incorrect configuration settings for the object collector can lead to failures.
  Data Consistency Problems: Inconsistent or corrupted data in the database can prevent the object collector from functioning properly.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, the object collector may fail to execute.
  Technical Errors: Bugs or issues in the underlying code or logic of the object collector can also trigger this error.
  
  Solution:
  To resolve the SCRM602 error, you can follow these steps:
  
  
  Restart the Object Collector:
  
  Go to the transaction code related to the object collector (e.g., SRM_OBJECT_COLLECTOR or similar).
  Restart the object collector process. This may involve stopping and then starting the collector again.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the object collector to ensure they are set up correctly.
  Make sure that all necessary parameters are correctly defined.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant data to identify and correct any inconsistencies.
  Use transaction codes like SE11 or SE16 to inspect the relevant database tables.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to identify any bottlenecks or resource constraints.
  If necessary, optimize the system or increase resources (CPU, memory, etc.).
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  Look for any specific error codes or messages that can guide further troubleshooting.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Apply any recommended patches or updates if applicable.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs and steps taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SRM_OBJECT_COLLECTOR, SLG1, and others that may help in monitoring and managing the object collector.
  Documentation: Review SAP documentation related to the object collector and SRM processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SCRM602 error effectively.