How To Fix SCRM199 - Checks disabled in customer system

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 199

• Message text: Checks disabled in customer system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM199 - Checks disabled in customer system ?

  The SAP error message SCRM199: Checks disabled in customer system typically indicates that certain checks or validations that are normally performed by the SAP system have been disabled in the customer's configuration. This can occur in various contexts, such as during the execution of certain transactions or processes where specific checks are expected to be active.
  Cause:
  
  Configuration Settings: The most common cause of this error is that the relevant checks have been intentionally disabled in the system configuration. This could be due to business requirements or decisions made during system setup.
  Custom Development: If there are custom developments or enhancements in the system, they might have altered the standard behavior, leading to the disabling of certain checks.
  User Authorizations: In some cases, user roles and authorizations might restrict access to certain checks, leading to this message being displayed.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the relevant module (e.g., SAP CRM, SAP S/4HANA) to ensure that the necessary checks are enabled. This may involve:
  
  Accessing the relevant customizing transaction (e.g., SPRO).
  Navigating to the specific area where the checks are configured (e.g., Sales and Distribution, Material Management).
  Ensuring that the checks you need are activated.
  
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific checks you are trying to enable. This can provide insights into the implications of enabling or disabling certain checks.
  
  
  Review Custom Code: If there are custom developments, review the code to ensure that it is not inadvertently disabling checks. This may require collaboration with ABAP developers.
  
  
  User Roles and Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the checks. This may involve working with your security team.
  
  
  SAP Notes: Search for relevant SAP Notes that might address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  Testing: After making any changes, conduct thorough testing to ensure that the checks are functioning as expected and that the error message no longer appears.
  
  
  Related Information:
  
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  Community Forums: Engaging with SAP community forums can also be helpful, as other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the SCRM199 error and implement a solution to enable the necessary checks in your SAP system.