How To Fix SCRM168 - Invalid check run phase

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 168

• Message text: Invalid check run phase

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM168 - Invalid check run phase ?

  The SAP error message SCRM168 "Invalid check run phase" typically occurs in the context of the SAP Credit Management module, particularly when dealing with credit checks and risk management processes. This error indicates that there is an issue with the phase of the check run that is being executed.
  Causes:
  
  Incorrect Configuration: The check run phase may not be properly configured in the system settings.
  Invalid Data: There may be invalid or incomplete data in the credit management settings or in the customer master data.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or inconsistencies in the database.
  Authorization Issues: The user may not have the necessary authorizations to execute the check run in the specified phase.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for the credit management module. Ensure that the check run phases are correctly defined and activated.
  Navigate to the relevant configuration settings in SPRO (SAP Project Reference Object) and verify the settings for credit checks.
  
  
  
  Validate Data:
  
  Check the customer master data for any inconsistencies or missing information that could affect the credit check process.
  Ensure that all necessary fields are filled out correctly.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that could provide additional context about the issue.
  
  
  
  User Authorizations:
  
  Verify that the user executing the check run has the appropriate authorizations to perform the action. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs that may cause such errors.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be specific fixes or recommendations provided by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps leading up to it and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) and FD33 (Display Customer Credit Management) to manage customer credit data.
  Documentation: Review SAP documentation related to Credit Management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SCRM168 error effectively.