How To Fix SCRM135 - User &1 unknown (see help)

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 135

• Message text: User &1 unknown (see help)

What causes this issue?

You have entered a user who is unknown to this tool.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

All users that can be used as selection condition or input in this tool
and who can be assigned check results, must be entered in table CRMAHR
together with their role. Users not contained in this table are mapped
to the designated user of user ID UNKNOWN.
Enter the user in table CRMAHR.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.