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How To Fix SCRM122 - Global class &1 of object collector &2 cannot be instantiated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCRM - Check Results Management

  • Message number: 122

  • Message text: Global class &1 of object collector &2 cannot be instantiated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCRM122 - Global class &1 of object collector &2 cannot be instantiated ?

    The SAP error message SCRM122 indicates that there is an issue with instantiating a global class in the context of an object collector. This error typically arises in the SAP CRM (Customer Relationship Management) environment when the system is unable to create an instance of a specified global class.

    Cause:

    1. Class Not Found: The specified global class (&1) may not exist in the system or may not be properly defined.
    2. Authorization Issues: The user may not have the necessary authorizations to access or instantiate the class.
    3. Incorrect Configuration: There may be a misconfiguration in the object collector or the related settings.
    4. Transport Issues: If the class was recently transported from another system, it may not have been activated or may have dependencies that are not met.
    5. Syntax Errors: There could be syntax errors or issues in the class definition that prevent it from being instantiated.

    Solution:

    1. Check Class Existence: Verify that the global class exists in the system. You can do this by using transaction SE24 (Class Builder) to search for the class name.
    2. Check Authorizations: Ensure that the user has the necessary authorizations to access and instantiate the class. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
    3. Review Configuration: Check the configuration settings related to the object collector to ensure that everything is set up correctly.
    4. Activate Class: If the class was recently transported, ensure that it is activated. You can do this in transaction SE24.
    5. Check for Dependencies: Ensure that all dependencies of the class are met and that any required components are also available and activated.
    6. Debugging: If the issue persists, consider debugging the code to identify where the instantiation is failing. You can set breakpoints in the relevant code to trace the execution flow.

    Related Information:

    • Transaction Codes:
      • SE24: Class Builder - to check and manage classes.
      • SE80: Object Navigator - to explore various objects including classes.
      • SU53: Authorization Check - to analyze authorization issues.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation related to the object collector and global classes for more context on their usage and configuration.

    If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or development team for further assistance.

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