How To Fix SCRM016 - Action cancelled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 016

• Message text: Action cancelled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM016 - Action cancelled by user ?

  The SAP error message SCRM016 ("Action cancelled by user") typically occurs when a user cancels an operation or action in the SAP system. This message is not indicative of a technical error but rather a user-initiated cancellation. Here are some details regarding the cause, potential solutions, and related information:
  Cause:
  
  User Intervention: The most common cause is that the user has manually canceled an action, such as a transaction or process, before it could be completed.
  Timeouts: In some cases, if a user takes too long to respond to a prompt or dialog box, the system may interpret this as a cancellation.
  System Configuration: Certain configurations or settings in the SAP system may lead to actions being canceled if specific conditions are not met.
  
  Solution:
  
  Re-initiate the Action: If the cancellation was unintentional, simply re-initiate the action or transaction that was canceled.
  Check User Input: Ensure that all required inputs are provided correctly before proceeding with the action to avoid unintentional cancellations.
  Review System Settings: If this error occurs frequently, it may be worth reviewing system settings or configurations that could be causing actions to be canceled unexpectedly.
  User Training: If users are frequently canceling actions, consider providing additional training or documentation to help them understand the processes better.
  
  Related Information:
  
  Transaction Codes: Depending on the context in which the error occurs, you may want to check specific transaction codes related to the action being performed.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any known issues or patches related to the specific transaction or module you are working with.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to perform the action, as insufficient permissions may lead to unexpected behavior.
  System Logs: Review system logs (such as ST22 for dumps or SM21 for system logs) to see if there are any additional messages or errors that could provide more context.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.