How To Fix /SCMTMS/WBN021 - Sales organization or sold-to party required

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/WBN -

• Message number: 021

• Message text: Sales organization or sold-to party required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/WBN021 - Sales organization or sold-to party required ?

  The SAP error message /SCMTMS/WBN021 Sales organization or sold-to party required typically occurs in the context of SAP Transportation Management (TM) when certain required fields are not filled in during the creation or processing of a transportation request, shipment, or other related documents. This error indicates that the system requires either a sales organization or a sold-to party to be specified, which are essential for processing sales-related transactions.
  Cause:
  
  Missing Data: The sales organization or sold-to party fields are not populated in the relevant document (e.g., transportation request, shipment).
  Configuration Issues: The system may not be properly configured to recognize the sales organization or sold-to party based on the data provided.
  Master Data Issues: The customer master data or sales organization data may be incomplete or incorrectly set up.
  
  Solution:
  
  Check Required Fields: Ensure that the sales organization and sold-to party fields are filled in the relevant transaction. This can usually be done in the document creation screen or in the master data settings.
  Review Master Data: Verify that the customer master data is complete and correctly configured. Check if the sold-to party exists and is active in the system.
  Configuration Settings: If the issue persists, review the configuration settings in SAP TM to ensure that the sales organization and sold-to party are correctly defined and linked to the relevant transportation processes.
  Transaction Data: If you are using a specific transaction, ensure that all mandatory fields are filled out correctly. You may need to consult the documentation or help resources for the specific transaction you are working with.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Transportation Management for detailed information on required fields and configuration settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help in troubleshooting or correcting the issue (e.g., /SCMTMS/PR for transportation requests).
  
  If the problem continues after following these steps, it may be beneficial to involve your SAP support team or a consultant who specializes in SAP TM for further assistance.