How To Fix /SCMTMS/VSS_OL028 - &1: Acceptable times for pickup/del at &2 at &3 is outside appointment

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/VSS_OL -

• Message number: 028

• Message text: &1: Acceptable times for pickup/del at &2 at &3 is outside appointment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/VSS_OL028 - &1: Acceptable times for pickup/del at &2 at &3 is outside appointment ?

  The SAP error message /SCMTMS/VSS_OL028 indicates that there is an issue with the acceptable times for pickup or delivery at a specific location. The message typically means that the time you are trying to schedule for a pickup or delivery is outside the defined appointment window for that location.
  Cause:
  
  Appointment Window Violation: The scheduled time for pickup or delivery does not fall within the acceptable time range defined for that location.
  Configuration Issues: The appointment times may not be correctly configured in the system, leading to discrepancies between expected and actual times.
  Time Zone Differences: There may be a mismatch in time zones between the system settings and the actual time being used for scheduling.
  Business Rules: Specific business rules or constraints may be set up that restrict the times for pickups and deliveries.
  
  Solution:
  
  Check Appointment Times: Review the appointment times configured for the location in question. Ensure that the time you are trying to schedule falls within the acceptable range.
  Adjust Scheduling: If the time is outside the acceptable range, adjust the pickup or delivery time to fit within the defined appointment window.
  Configuration Review: If you have access, check the configuration settings in the SAP system for the relevant transportation management settings. Ensure that the appointment windows are set correctly.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on how to configure appointment windows and scheduling.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/OL to access the relevant transportation management settings.
  Customizing Settings: Look into the customizing settings for transportation management to ensure that the appointment windows are set according to your business requirements.
  User Roles: Ensure that you have the necessary permissions to view and modify scheduling and appointment settings in SAP.
  
  By following these steps, you should be able to resolve the error and successfully schedule your pickup or delivery.