How To Fix /SCMTMS/UI_MESSAGES685 - Enter a Customizing request

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/UI_MESSAGES -

• Message number: 685

• Message text: Enter a Customizing request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES685 - Enter a Customizing request ?

  The SAP error message /SCMTMS/UI_MESSAGES685 typically indicates that a customizing request needs to be entered in the context of a specific operation or transaction within the SAP Transportation Management System (TMS). This error often arises when a user attempts to perform an action that requires a customizing request to be specified, but none has been provided.
  Cause:
  
  Missing Customizing Request: The user did not enter a customizing request when prompted, which is necessary for the system to track changes or configurations.
  Authorization Issues: The user may not have the necessary authorizations to create or modify customizing requests.
  System Configuration: The system may not be properly configured to handle customizing requests, or there may be a missing configuration in the TMS setup.
  
  Solution:
  
  
  Enter a Customizing Request: When prompted by the error message, enter a valid customizing request. This can usually be done by:
  
  Clicking on the input field for the customizing request and entering the request number.
  If you do not have a request number, you may need to create a new customizing request using transaction code SE09 or SE10.
  
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to create or modify customizing requests. If you do not have the required permissions, contact your SAP security administrator.
  
  
  Consult Documentation: Review the relevant SAP documentation or help files for the specific transaction you are working with to ensure that you are following the correct procedure.
  
  
  System Configuration: If the issue persists, it may be necessary to check the system configuration for TMS. This may involve consulting with your SAP Basis or TMS configuration team to ensure that everything is set up correctly.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Transport Organizer) and SE10 (Transport Organizer - Display).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Documentation: Review user manuals or training materials specific to SAP TMS for best practices on handling customizing requests.
  
  By following these steps, you should be able to resolve the error message and continue with your work in SAP TMS.