How To Fix /SCMTMS/UI_MESSAGES680 - Freight carrier credit memo &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/UI_MESSAGES -

• Message number: 680

• Message text: Freight carrier credit memo &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES680 - Freight carrier credit memo &1 not found ?

  The SAP error message /SCMTMS/UI_MESSAGES680 Freight carrier credit memo &1 not found typically indicates that the system is unable to locate a specific credit memo associated with a freight carrier. This can occur in the context of Transportation Management (TM) when trying to process or reference a credit memo that either does not exist or is not properly linked to the relevant transportation documents.
  Causes:
  
  Non-Existent Credit Memo: The credit memo referenced by the ID &1 does not exist in the system.
  Incorrect ID: The ID provided may be incorrect or mistyped.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems.
  Authorization Issues: The user may not have the necessary permissions to view or access the credit memo.
  Incomplete Data: The credit memo may not have been fully processed or saved in the system.
  
  Solutions:
  
  Verify Credit Memo ID: Check the ID of the credit memo to ensure it is correct. Look for any typos or formatting issues.
  Check Existence: Use transaction codes like SE16N or SE11 to query the relevant database tables (e.g., /SCMTMS/CR_MEMO) to see if the credit memo exists.
  Review Authorization: Ensure that the user has the necessary authorizations to access the credit memo. This may involve checking roles and permissions in the user profile.
  Data Consistency Check: Run consistency checks or reports to ensure that all related data is correctly linked and that there are no discrepancies.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Transportation Management documentation for insights on how credit memos are processed and managed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.