How To Fix /SCMTMS/UI_MESSAGES623 - Service product catalog &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMTMS/UI_MESSAGES -

  • Message number: 623

  • Message text: Service product catalog &1 not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES623 - Service product catalog &1 not found ?

    The SAP error message /SCMTMS/UI_MESSAGES623 Service product catalog &1 not found typically occurs in the context of SAP Transportation Management (TM) when the system is unable to locate a specified service product catalog. This can happen for various reasons, and here are some potential causes, solutions, and related information:

    Causes:

    1. Missing Catalog: The specified service product catalog does not exist in the system.
    2. Incorrect Configuration: The configuration settings for the service product catalog may not be set up correctly.
    3. Authorization Issues: The user may not have the necessary authorizations to access the service product catalog.
    4. Data Inconsistency: There may be inconsistencies in the data or the catalog may not have been properly activated.
    5. Transport Issues: If the catalog was recently transported from another system, there may have been issues during the transport process.

    Solutions:

    1. Check Catalog Existence:

      • Verify that the service product catalog specified in the error message actually exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list available catalogs.
    2. Review Configuration:

      • Ensure that the service product catalog is correctly configured. Check the settings in the customizing transaction for Transportation Management (SPRO) to ensure that the catalog is properly defined.
    3. User Authorizations:

      • Check the user roles and authorizations to ensure that the user encountering the error has the necessary permissions to access the service product catalog.
    4. Data Activation:

      • If the catalog exists but is not active, you may need to activate it. This can usually be done in the customizing settings.
    5. Transport Check:

      • If the catalog was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process. You may need to re-transport the catalog or correct any issues.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to Transportation Management for any specific instructions or known issues regarding service product catalogs.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/PROD_CATALOG for managing service product catalogs.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.

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