How To Fix /SCMTMS/UI_MESSAGES404 - Navigation not possible; more than one Original Document exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/UI_MESSAGES -

• Message number: 404

• Message text: Navigation not possible; more than one Original Document exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES404 - Navigation not possible; more than one Original Document exists ?

  The SAP error message /SCMTMS/UI_MESSAGES404 Navigation not possible; more than one Original Document exists typically occurs in the context of SAP Transportation Management (TM). This error indicates that the system has found multiple original documents (such as purchase orders, sales orders, or other relevant documents) that are linked to the transaction you are trying to navigate to, and it cannot determine which one to use for navigation.
  Cause:
  
  Multiple Original Documents: The primary cause of this error is that there are multiple original documents associated with the same transportation request or shipment. This can happen due to:
  
  Duplicate entries in the system.
  Incorrect configuration or data entry that links multiple documents to a single transportation request.
  Changes in the underlying data that have not been properly synchronized.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Original Documents:
  
  Check the transportation request or shipment in question to see which original documents are linked to it. You can do this by navigating to the relevant transaction in SAP TM and reviewing the associated documents.
  
  
  
  Review and Clean Up Data:
  
  If you find that there are indeed multiple original documents linked, determine if this is correct or if it is a data issue. You may need to clean up the data by removing duplicates or correcting the links.
  
  
  
  Use Filters:
  
  If the system allows, try to filter or specify which original document you want to navigate to. This may involve using selection criteria or parameters that help the system narrow down the options.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the specific transaction you are working with. There may be specific guidelines or best practices for handling multiple original documents.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help you navigate and manage transportation requests and shipments.
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  User Roles and Permissions: Ensure that you have the appropriate permissions to view and manage the documents in question, as sometimes access restrictions can lead to navigation issues.
  
  By following these steps, you should be able to diagnose and resolve the error message regarding multiple original documents in SAP TM.