How To Fix /SCMTMS/UI_MESSAGES346 - Cannot change user; layout &1 is used for the additional window in &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/UI_MESSAGES -

• Message number: 346

• Message text: Cannot change user; layout &1 is used for the additional window in &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES346 - Cannot change user; layout &1 is used for the additional window in &2 ?

  The SAP error message /SCMTMS/UI_MESSAGES346 indicates that there is an issue with changing the user for a layout that is currently being used in an additional window. This typically occurs in the context of SAP Transportation Management (TM) or similar applications where user-specific layouts are utilized.
  Cause:
  The error is triggered when you attempt to change the user for a layout that is actively being used in another session or window. This can happen if:
  
  The layout is locked or in use by another user or session.
  The system is trying to enforce consistency and prevent changes to layouts that are currently active.
  
  Solution:
  To resolve this issue, you can try the following steps:
  
  
  Close Additional Windows: Ensure that all additional windows or sessions that are using the layout are closed. This will release the lock on the layout.
  
  
  Check User Sessions: Verify if the layout is being used by another user. If so, you may need to wait until they finish their session or coordinate with them to change the layout.
  
  
  Change Layout in Main Window: If you are trying to change the layout in an additional window, try changing it in the main window instead.
  
  
  Refresh the Session: Sometimes, simply refreshing the session or logging out and back in can resolve temporary locks or issues.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to change the layout. Lack of permissions can sometimes lead to similar error messages.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for more specific guidance related to your version of SAP TM.
  
  
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help you manage layouts and user settings.
  User Roles and Authorizations: Review user roles and authorizations to ensure that they are set up correctly for layout management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional solutions.
  
  By following these steps, you should be able to resolve the error and successfully change the user for the layout in question.