How To Fix /SCMTMS/UI_MESSAGES338 - Pushbutton &1 activated, but map not displayed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMTMS/UI_MESSAGES -

  • Message number: 338

  • Message text: Pushbutton &1 activated, but map not displayed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES338 - Pushbutton &1 activated, but map not displayed ?

    The SAP error message /SCMTMS/UI_MESSAGES338 indicates that a pushbutton was activated in the Transportation Management System (TMS), but the corresponding map is not displayed. This issue can arise due to several reasons, and here are some potential causes, solutions, and related information:

    Causes:

    1. Map Service Configuration: The map service may not be properly configured in the SAP system. This could include incorrect URLs or missing service definitions.
    2. Network Issues: There may be network connectivity issues preventing the map service from being accessed.
    3. Browser Compatibility: The browser being used may not be compatible with the map service or may have settings that block the display of the map.
    4. Authorization Issues: The user may not have the necessary authorizations to access the map service.
    5. Missing or Incorrect Map Data: The required map data may not be available or may be incorrectly configured.

    Solutions:

    1. Check Map Service Configuration:

      • Go to the TMS configuration settings and verify that the map service is correctly configured.
      • Ensure that the URL for the map service is correct and accessible.
    2. Test Network Connectivity:

      • Check if you can access the map service URL directly from a web browser.
      • Ensure that there are no firewall or proxy settings blocking access to the map service.
    3. Browser Settings:

      • Try using a different web browser or updating the current browser to the latest version.
      • Clear the browser cache and cookies, and disable any extensions that might interfere with the display.
    4. Check User Authorizations:

      • Verify that the user has the necessary authorizations to access the map functionality in TMS.
      • Consult with your SAP security team if needed.
    5. Review Map Data:

      • Ensure that the required map data is available and correctly configured in the system.
      • If necessary, update or reload the map data.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Refer to the official SAP documentation for Transportation Management for detailed information on map service configuration and troubleshooting.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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