How To Fix /SCMTMS/UI_MESSAGES324 - Can't save normalized quantities due to foreign lock

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/UI_MESSAGES -

• Message number: 324

• Message text: Can't save normalized quantities due to foreign lock

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES324 - Can't save normalized quantities due to foreign lock ?

  The SAP error message /SCMTMS/UI_MESSAGES324 Can't save normalized quantities due to foreign lock typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to save data that is being locked by another process or user. This can happen in scenarios where multiple users or processes are trying to access or modify the same data simultaneously.
  Cause:
  
  Database Locking: The error is often caused by a database lock on the object you are trying to modify. This can happen if another user or process is currently editing the same data.
  Long-running Transactions: If a transaction takes too long to complete, it may hold locks longer than expected, causing other transactions to fail.
  Inconsistent Data State: If the system is in an inconsistent state due to previous errors or incomplete transactions, it may prevent saving new data.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction codes like SM12 (to view and manage locks) to identify which user or process is holding the lock. You can then communicate with that user or process to resolve the conflict.
  Check for Long-running Transactions: Use transaction SM66 (global work process overview) to check for long-running transactions that may be holding locks.
  Release Locks: If you have the necessary authorizations, you can manually release locks in SM12. However, be cautious when doing this, as it may lead to data inconsistency.
  Review Custom Code: If you have custom developments or enhancements, review them to ensure they are not causing unnecessary locks.
  System Performance: Ensure that the system is performing optimally. Poor performance can lead to longer transaction times and increased locking issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Logs: Review transaction logs for any related errors or warnings that may provide more context about the issue.
  User Training: Ensure that users are trained on how to properly handle transactions to minimize locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.