How To Fix /SCMTMS/UI_MESSAGES169 - Error during navigation to optimizer explanation tool

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/UI_MESSAGES -

• Message number: 169

• Message text: Error during navigation to optimizer explanation tool

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES169 - Error during navigation to optimizer explanation tool ?

  The SAP error message /SCMTMS/UI_MESSAGES169 typically indicates an issue encountered when trying to access the optimizer explanation tool in the SAP Transportation Management System (TM). This error can arise due to various reasons, including configuration issues, authorization problems, or system inconsistencies.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the optimizer explanation tool.
  Configuration Problems: There may be misconfigurations in the SAP TM settings that prevent the tool from functioning correctly.
  System Inconsistencies: There could be inconsistencies in the data or system settings that lead to this error.
  Missing or Incorrect Data: The optimizer may require specific data that is missing or incorrectly configured.
  Technical Issues: There may be underlying technical issues, such as problems with the SAP GUI or browser settings.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the optimizer explanation tool. This can be done by checking the user roles in transaction PFCG.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the SAP TM system. Ensure that all necessary settings for the optimizer and the explanation tool are correctly configured.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the relevant data. Ensure that all required master data and transactional data are correctly maintained.
  
  
  
  Check for Missing Data:
  
  Ensure that all necessary data for the optimizer is available and correctly set up. This includes transportation lanes, freight agreements, and other relevant master data.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider checking the SAP system logs (transaction SLG1) for any related error messages that could provide more context.
  Clear the cache of the SAP GUI or web browser if applicable, as cached data can sometimes cause issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps taken before encountering the error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Transportation Management for detailed information on the optimizer and its configuration.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Training and Resources: Consider training sessions or resources on SAP TM to better understand the functionalities and troubleshooting techniques.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/UI_MESSAGES169.