How To Fix /SCMTMS/TRQ847 - Item &1 can't be both, empty provisioning and empty return

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 847

• Message text: Item &1 can't be both, empty provisioning and empty return

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ847 - Item &1 can't be both, empty provisioning and empty return ?

  The SAP error message /SCMTMS/TRQ847 Item &1 can't be both, empty provisioning and empty return typically occurs in the context of SAP Transportation Management (TM). This error indicates that there is a conflict in the configuration of a transportation item, where the system is expecting either provisioning or return information, but both are found to be empty.
  Cause:
  
  Configuration Issue: The item in question is likely configured incorrectly, where it is expected to have either provisioning (the supply of goods) or return (the return of goods) information, but neither is provided.
  Data Entry Error: During the creation or modification of the transportation item, the necessary fields for provisioning or return may have been left blank unintentionally.
  Business Process Misalignment: The business process being executed may not align with the expected configuration in SAP TM, leading to this error.
  
  Solution:
  
  Check Item Configuration: Review the configuration of the transportation item in question. Ensure that either provisioning or return data is correctly filled out based on the business process you are trying to execute.
  Fill Required Fields: If the item is supposed to have provisioning or return information, make sure to fill in the relevant fields. This may involve entering data in the provisioning or return sections of the transportation item.
  Review Business Process: Ensure that the business process you are executing is correctly set up in SAP TM. If you are trying to create a transportation order that requires provisioning, ensure that the necessary data is provided.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific configuration and data requirements for transportation items in your version of SAP TM.
  Debugging: If the issue persists, consider using debugging tools or transaction logs to trace the exact point of failure and identify any missing configurations or data.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Training and Documentation: Review training materials or documentation related to SAP TM to ensure that users are aware of the required fields and configurations for transportation items.
  
  By addressing the configuration and ensuring that the necessary data is provided, you should be able to resolve the error message /SCMTMS/TRQ847.