How To Fix /SCMTMS/TRQ830 - VGM data recorded for empty return item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 830

• Message text: VGM data recorded for empty return item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ830 - VGM data recorded for empty return item &1 ?

  The SAP error message /SCMTMS/TRQ830 VGM data recorded for empty return item &1 typically occurs in the context of Transportation Management (TM) when dealing with VGM (Verified Gross Mass) data for return items. This error indicates that there is an attempt to process a return item that does not have any associated VGM data, which is required for compliance with shipping regulations.
  Cause:
  
  Missing VGM Data: The return item specified in the error message does not have the necessary VGM data recorded. VGM is essential for ensuring that the total weight of the cargo is verified before shipping.
  Incorrect Configuration: There may be configuration issues in the system that prevent the VGM data from being captured or linked to the return item.
  Data Entry Errors: There might be errors in data entry or missing information in the relevant documents or master data.
  
  Solution:
  
  Check VGM Data: Ensure that the VGM data is correctly entered for the return item. You can do this by navigating to the relevant transportation document and verifying that the VGM information is filled out.
  Update Return Item: If the return item is indeed supposed to have VGM data, update the item with the correct VGM information.
  Review Configuration: Check the configuration settings in SAP TM to ensure that VGM data is being captured correctly for return items. This may involve reviewing the settings in the Transportation Management module.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling VGM data and return items.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  VGM Regulations: Familiarize yourself with the regulations surrounding VGM, especially if you are dealing with international shipping, as compliance is critical.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Training and Documentation: Ensure that users involved in data entry and transportation management are trained on the importance of VGM data and how to enter it correctly.
  
  By addressing the missing VGM data and ensuring proper configuration, you should be able to resolve the error message and proceed with the transportation processes.