How To Fix /SCMTMS/TRQ818 - 'Reset confirmation status' action not possible: Confirm. status is &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 818

• Message text: 'Reset confirmation status' action not possible: Confirm. status is &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ818 - 'Reset confirmation status' action not possible: Confirm. status is &1 ?

  The SAP error message /SCMTMS/TRQ818 indicates that the "Reset confirmation status" action is not possible because the confirmation status is currently set to a specific value (denoted by &1). This error typically occurs in the context of Transportation Management in SAP, where certain actions are restricted based on the current status of a transportation request or shipment.
  Cause:
  The error is caused by the fact that the system is trying to reset the confirmation status of a transportation request or shipment that is not in a state that allows for this action. The confirmation status could be set to values such as "Confirmed," "Partially Confirmed," or "Completed," which may prevent the reset action from being executed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Current Status: Review the current confirmation status of the transportation request or shipment. You can do this by navigating to the relevant transaction in SAP and checking the details of the request.
  
  
  Understand Status Restrictions: Familiarize yourself with the status flow in SAP Transportation Management. Certain statuses may have restrictions on what actions can be performed. For example, if the status is "Completed," you may need to reverse or cancel the completion before resetting the confirmation status.
  
  
  Change Status Appropriately: If the current status does not allow for a reset, you may need to change the status to a permissible one. This could involve:
  
  Cancelling the confirmation if applicable.
  Making necessary adjustments to the transportation request or shipment.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the status values and the actions allowed for each status.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/PRT for managing transportation requests.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform the reset action, as restrictions may also be based on user roles.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.