How To Fix /SCMTMS/TRQ754 - Service level of forwarding quotation differs

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 754

• Message text: Service level of forwarding quotation differs

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ754 - Service level of forwarding quotation differs ?

  The SAP error message /SCMTMS/TRQ754 Service level of forwarding quotation differs typically occurs in the context of SAP Transportation Management (TM) when there is a mismatch between the service levels defined in a forwarding quotation and those expected in the transportation request or order.
  Cause:
  
  Service Level Mismatch: The service level defined in the forwarding quotation does not match the service level required by the transportation request. This can happen if the forwarding quotation was created with different parameters or if there have been changes in the service levels after the quotation was created.
  Configuration Issues: There may be configuration issues in the system that lead to discrepancies in service level definitions.
  Data Inconsistencies: Inconsistent or incorrect data in the master data (like transportation lanes, service profiles, etc.) can also lead to this error.
  
  Solution:
  
  Check Service Levels: Review the service levels defined in both the forwarding quotation and the transportation request. Ensure they match. You can do this by navigating to the relevant documents in SAP TM and comparing the service level details.
  Update Quotation or Request: If there is a mismatch, you may need to either update the forwarding quotation to match the service level required by the transportation request or vice versa.
  Review Configuration: Check the configuration settings in SAP TM related to service levels and forwarding quotations. Ensure that they are set up correctly and consistently.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in master data that could be causing the issue. Correct any inconsistencies found.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling service level definitions and forwarding quotations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/QUOTE to access forwarding quotations or /SCMTMS/TRANSPORT for transportation requests.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and modify forwarding quotations and transportation requests.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.