How To Fix /SCMTMS/TRQ738 - Transportation charges could not be copied; soft check failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 738

• Message text: Transportation charges could not be copied; soft check failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ738 - Transportation charges could not be copied; soft check failed ?

  The SAP error message /SCMTMS/TRQ738 Transportation charges could not be copied; soft check failed typically occurs in the context of SAP Transportation Management (TM) when there is an issue with copying transportation charges from one document to another. This error is often related to the validation of the transportation charges against certain criteria or conditions that must be met.
  Causes:
  
  Missing or Incomplete Data: The transportation charges may not have all the required data or may be incomplete, leading to a failure in the soft check.
  Configuration Issues: There may be configuration settings in the SAP TM system that are not aligned with the transportation charges being copied.
  Business Rules Violations: The charges being copied may violate certain business rules or conditions defined in the system.
  Incompatibility of Documents: The source and target documents may not be compatible for copying transportation charges due to differences in their status or type.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required fields and data for the transportation charges are filled out correctly in the source document.
  Review Configuration Settings: Verify the configuration settings in SAP TM related to transportation charges and ensure they are set up correctly.
  Examine Business Rules: Review the business rules defined in the system to ensure that the charges being copied do not violate any of these rules.
  Document Compatibility: Ensure that the source and target documents are compatible for copying charges. Check their statuses and types to confirm they can interact.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure during the soft check.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/PRC for processing transportation charges.
  SAP Documentation: Refer to the official SAP documentation for Transportation Management for detailed information on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.