How To Fix /SCMTMS/TRQ721 - Forwarding quotation status is 'Canceled'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 721

• Message text: Forwarding quotation status is 'Canceled'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ721 - Forwarding quotation status is 'Canceled' ?

  The SAP error message /SCMTMS/TRQ721 Forwarding quotation status is 'Canceled' typically indicates that a forwarding quotation in the SAP Transportation Management (TM) system has been canceled and cannot be processed further. This can occur for various reasons, such as user action, system errors, or business process changes.
  Causes:
  
  User Cancellation: A user may have manually canceled the forwarding quotation.
  Business Process Changes: Changes in the business process or requirements may lead to the cancellation of the quotation.
  System Errors: There may be underlying system issues or inconsistencies that caused the quotation to be marked as canceled.
  Dependencies: The quotation may depend on other documents or processes that have been canceled or are incomplete.
  
  Solutions:
  
  Check Quotation Status: Verify the status of the forwarding quotation in the system. If it is indeed canceled, you may need to create a new quotation.
  Review Change Logs: Look at the change logs or history of the quotation to understand why it was canceled. This can provide insights into whether it was a user action or a system-triggered event.
  Recreate Quotation: If the quotation is canceled and you need to proceed, you may need to recreate the forwarding quotation with the necessary details.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling canceled quotations in your version of SAP TM.
  Contact Support: If the issue persists or if you suspect a system error, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you manage forwarding quotations, such as /SCMTMS/QUOTATION for managing quotations.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to create, modify, or cancel forwarding quotations.
  Training and Best Practices: Provide training for users on how to handle forwarding quotations effectively to minimize the risk of unintentional cancellations.
  
  By following these steps, you should be able to address the error message and manage forwarding quotations effectively in SAP TM.