How To Fix /SCMTMS/TRQ696 - Different charge calc levels for purchasing orgs; specify same calc level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 696

• Message text: Different charge calc levels for purchasing orgs; specify same calc level

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ696 - Different charge calc levels for purchasing orgs; specify same calc level ?

  The SAP error message /SCMTMS/TRQ696 indicates that there is a mismatch in the charge calculation levels for different purchasing organizations in the Transportation Management System (TMS). This error typically arises when the system is trying to process transportation charges, but the configuration for charge calculation levels is inconsistent across the purchasing organizations involved in the transaction.
  Cause:
  
  Different Charge Calculation Levels: Each purchasing organization may have been configured with different charge calculation levels. This inconsistency can lead to issues when the system attempts to calculate transportation charges.
  Configuration Settings: The charge calculation levels are defined in the configuration settings of the TMS. If these settings are not aligned across purchasing organizations, the error will occur.
  Master Data Issues: There may be inconsistencies in the master data related to the purchasing organizations, such as different settings for freight agreements or conditions.
  
  Solution:
  
  
  Align Charge Calculation Levels:
  
  Go to the configuration settings in SAP TMS and check the charge calculation levels for each purchasing organization.
  Ensure that all purchasing organizations involved in the transaction have the same charge calculation level set.
  
  
  
  Review Master Data:
  
  Check the master data for the purchasing organizations to ensure that they are set up consistently.
  Look for any discrepancies in freight agreements, conditions, or other related settings.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for guidance on how to configure charge calculation levels properly.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform tests to ensure that the error no longer occurs and that transportation charges are calculated correctly.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for TMS.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP Help Portal for detailed information on configuring charge calculation levels in TMS.
  
  By ensuring that the charge calculation levels are consistent across all purchasing organizations, you should be able to resolve the error and proceed with your transportation management processes.