How To Fix /SCMTMS/TRQ658 - Actual quantities are zero; &1 is deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 658

• Message text: Actual quantities are zero; &1 is deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ658 - Actual quantities are zero; &1 is deleted ?

  The SAP error message /SCMTMS/TRQ658 Actual quantities are zero; &1 is deleted typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the actual quantities of a transportation requirement or a related document. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Zero Actual Quantities: The error indicates that the actual quantities for a transportation requirement (TR) are zero. This can happen if:
  
  The goods were not picked or loaded.
  The delivery or shipment was canceled or not executed properly.
  There was a mismatch between the planned and actual quantities during the execution process.
  
  
  
  Deletion of Transportation Requirement: When the system detects that the actual quantities are zero, it may automatically delete the transportation requirement, leading to this error message.
  
  
  Solution:
  
  
  Check the Source Document: Review the source documents (like sales orders, delivery documents, etc.) associated with the transportation requirement to ensure that they have valid quantities and are not canceled or deleted.
  
  
  Verify Execution Steps: Ensure that all necessary execution steps (like picking, loading, etc.) have been completed correctly. If the goods were not picked or loaded, you may need to perform these actions.
  
  
  Recreate the Transportation Requirement: If the transportation requirement has been deleted due to zero actual quantities, you may need to recreate it. This can be done by:
  
  Creating a new transportation requirement based on the original source documents.
  Ensuring that the quantities are correctly reflected in the new requirement.
  
  
  
  Check for Custom Logic: If there are any custom developments or enhancements in your SAP system that might affect the transportation management process, review them to ensure they are functioning as intended.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that might address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/PRT for managing transportation requirements.
  Documentation: Review SAP documentation related to transportation management for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.