How To Fix /SCMTMS/TRQ585 - Direct shipment: Freight booking does not exist; document is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 585

• Message text: Direct shipment: Freight booking does not exist; document is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ585 - Direct shipment: Freight booking does not exist; document is inconsistent ?

  The SAP error message /SCMTMS/TRQ585 indicates that there is an issue with a direct shipment in the Transportation Management System (TMS) where the freight booking does not exist, leading to an inconsistency in the document. This error typically arises in scenarios involving direct shipments where the system expects a freight booking to be associated with the shipment but cannot find one.
  Causes:
  
  Missing Freight Booking: The most common cause is that a freight booking has not been created for the shipment. This could be due to a failure in the process or an oversight.
  Inconsistent Data: There may be inconsistencies in the data entered in the shipment document, such as incorrect references or missing mandatory fields.
  System Configuration Issues: There could be configuration issues in the TMS settings that prevent the system from recognizing or creating the freight booking.
  User Authorization: The user may not have the necessary authorizations to create or view freight bookings.
  
  Solutions:
  
  Create a Freight Booking: Ensure that a freight booking is created for the shipment. You can do this by navigating to the relevant transaction in TMS and creating a freight booking for the shipment.
  Check Document Consistency: Review the shipment document for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration Settings: Check the TMS configuration settings to ensure that they are set up correctly for direct shipments and freight bookings.
  User Authorization: Verify that the user has the necessary authorizations to create and manage freight bookings. If not, contact your system administrator to adjust the permissions.
  Consult Logs and Traces: If the issue persists, check the application logs and traces for any additional error messages or warnings that could provide more context on the problem.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for Transportation Management to understand the expected processes and configurations for direct shipments and freight bookings.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.