How To Fix /SCMTMS/TRQ570 - Multiple number ranges found for HBL or HAWB

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 570

• Message text: Multiple number ranges found for HBL or HAWB

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ570 - Multiple number ranges found for HBL or HAWB ?

  The SAP error message /SCMTMS/TRQ570 Multiple number ranges found for HBL or HAWB typically occurs in the context of SAP Transportation Management (TM) when there are multiple number ranges defined for House Bill of Lading (HBL) or House Air Waybill (HAWB) in the system. This can lead to confusion in the system as it does not know which number range to use for generating the document.
  Cause:
  
  Multiple Number Ranges: The primary cause of this error is that there are multiple number ranges configured for HBL or HAWB in the system. This can happen due to incorrect configuration or changes made to the number range settings.
  Configuration Issues: If the number ranges are not properly assigned or if there are overlaps in the number ranges, the system may not be able to determine which range to use.
  Custom Development: If there are custom developments or enhancements that interact with the number range logic, they may inadvertently cause this issue.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and check the configuration for the relevant number range objects related to HBL and HAWB.
  Ensure that there is only one active number range for each document type (HBL and HAWB) or that the correct number range is set as the default.
  
  
  
  Adjust Number Range Settings:
  
  If multiple number ranges are indeed required, ensure that they are properly configured and that the system is set up to handle them correctly.
  You may need to adjust the settings in the customizing transaction for Transportation Management (SPRO) under the relevant sections for number range management.
  
  
  
  Review Custom Code:
  
  If there are any custom developments that interact with the number range logic, review the code to ensure it is not causing conflicts or issues with the standard number range processing.
  
  
  
  Testing:
  
  After making changes, perform thorough testing to ensure that the issue is resolved and that the system can generate HBL and HAWB documents without errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to number range management in SAP TM for additional guidance and best practices.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO - Number Range Objects
  SPRO - Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.