How To Fix /SCMTMS/TRQ428 - &1 The value of at least one confirmed quantity for this item is zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 428

• Message text: &1 The value of at least one confirmed quantity for this item is zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ428 - &1 The value of at least one confirmed quantity for this item is zero ?

  The SAP error message /SCMTMS/TRQ428 &1 The value of at least one confirmed quantity for this item is zero typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the confirmed quantities for a transportation order or a related document. This error indicates that at least one of the confirmed quantities for the specified item is zero, which is not acceptable for processing.
  Cause:
  
  
  Zero Confirmed Quantity: The most direct cause of this error is that the system has detected that one or more items in the transportation order have a confirmed quantity of zero. This can happen if:
  
  The item was not picked or loaded.
  There was a discrepancy in the inventory or stock levels.
  The item was canceled or not available for transportation.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data between the transportation order and the related documents (like delivery or sales orders).
  
  
  Incorrect Configuration: The configuration settings in SAP TM or the integration with other modules (like SAP ERP) may not be set up correctly, leading to issues in quantity confirmations.
  
  
  Solution:
  
  
  Check Confirmed Quantities: Review the transportation order and check the confirmed quantities for each item. Ensure that all items have a non-zero confirmed quantity.
  
  
  Update Confirmed Quantities: If you find that the confirmed quantity is indeed zero, you may need to:
  
  Update the confirmed quantity in the relevant document (e.g., delivery or sales order).
  Reconfirm the quantities if they were previously confirmed incorrectly.
  
  
  
  Review Related Documents: Check the related documents (like deliveries) to ensure that they are correctly linked and that the quantities are consistent across all documents.
  
  
  Inventory Check: Verify the inventory levels to ensure that the items are available for transportation. If items are not available, you may need to adjust the inventory or the transportation order accordingly.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to transportation management and confirm that they are correctly set up.
  
  
  Error Logs: Check the error logs for any additional information that might help diagnose the issue further.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCMTMS/ORDER to view transportation orders or /SCMTMS/CONFIRM to manage confirmations.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for detailed documentation on transportation management and error handling.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.