How To Fix /SCMTMS/TRQ300 - ERP document level is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 300

• Message text: ERP document level is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ300 - ERP document level is missing ?

  The SAP error message /SCMTMS/TRQ300 indicating that the "ERP document level is missing" typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the integration between SAP TM and SAP ERP. This error suggests that the system is expecting a document level (such as a sales order, purchase order, or delivery) to be present, but it is not found.
  Causes:
  
  Missing Document Reference: The relevant ERP document (like a sales order or delivery) has not been created or is not linked to the transportation request.
  Incorrect Configuration: There may be configuration issues in the integration settings between SAP TM and SAP ERP.
  Data Transfer Issues: There could be problems in the data transfer process from ERP to TM, leading to missing document references.
  Incomplete Master Data: The master data required for the transportation request may be incomplete or incorrect.
  
  Solutions:
  
  Check Document Existence: Verify that the relevant ERP document (sales order, delivery, etc.) exists in the system. If it does not, create it.
  Link Documents: Ensure that the transportation request is correctly linked to the relevant ERP document. You may need to create or update the transportation request to include the necessary document references.
  Review Configuration: Check the configuration settings in both SAP TM and SAP ERP to ensure that they are correctly set up for integration. This includes checking the settings for document types and integration points.
  Data Transfer Monitoring: Monitor the data transfer logs between SAP TM and SAP ERP to identify any issues or errors that may have occurred during the transfer process.
  Master Data Validation: Validate the master data used in the transportation request to ensure it is complete and accurate. This includes checking customer, vendor, and material master data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be required.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMTMS/PRT (for transportation request) or /SCMTMS/TOR (for transportation order) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCMTMS/TRQ300 error message.