How To Fix /SCMTMS/TRQ214 - Sales office &1 cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 214

• Message text: Sales office &1 cannot be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ214 - Sales office &1 cannot be changed ?

  The SAP error message /SCMTMS/TRQ214 Sales office &1 cannot be changed typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to modify the sales office associated with a transportation request or related document. This error indicates that the sales office is locked or that the system does not allow changes to the sales office for the specific document or transaction.
  Causes:
  
  Document Status: The transportation request or related document may be in a status that does not allow changes. For example, if the document is already processed or confirmed, changes may be restricted.
  Configuration Settings: There may be configuration settings in the system that prevent changes to certain fields, including the sales office, after a document has been created.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the sales office field.
  Data Consistency: The sales office may be linked to other data that is preventing changes to ensure data consistency.
  
  Solutions:
  
  Check Document Status: Review the status of the transportation request or related document. If it is in a completed or locked status, you may need to create a new document or reverse the status if possible.
  Review Configuration: Consult with your SAP configuration team to check if there are any settings that restrict changes to the sales office. Adjustments may be needed in the configuration.
  User Authorizations: Ensure that the user attempting to make the change has the appropriate authorizations. If not, the user may need to request additional permissions.
  Create a New Document: If changing the sales office is not possible, consider creating a new transportation request with the correct sales office and canceling the original request if necessary.
  Consult SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions for this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/TRANSPORT_REQUEST for managing transportation requests.
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to Transportation Management and error handling.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context for further investigation.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.