How To Fix /SCMTMS/TRQ004 - Ship-to party is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 004

• Message text: Ship-to party is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ004 - Ship-to party is missing ?

  The SAP error message /SCMTMS/TRQ004 Ship-to party is missing typically occurs in the context of SAP Transportation Management (TM) when a transportation request or shipment is being processed, and the system cannot find a valid ship-to party for the transaction. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Data: The ship-to party information may not have been entered in the relevant master data (e.g., customer master, vendor master).
  Incorrect Configuration: The configuration settings in SAP TM may not be set up correctly to determine the ship-to party.
  Incomplete Transportation Request: The transportation request may not have all the necessary details filled out, leading to the absence of a ship-to party.
  Data Transfer Issues: If data is being transferred from another system (like SAP ERP), there may be issues with the data transfer that result in missing information.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the ship-to party is correctly defined in the customer or vendor master data. Ensure that the relevant fields are filled out.
  Use transaction codes like XD03 (for customer) or MK03 (for vendor) to check the master data.
  
  
  
  Review Transportation Request:
  
  Open the transportation request in question and check if the ship-to party field is populated. If it is missing, you may need to enter it manually or ensure that it is correctly derived from the master data.
  
  
  
  Configuration Settings:
  
  Review the configuration settings in SAP TM to ensure that the system is set up to derive the ship-to party correctly. This may involve checking the settings in the Transportation Management configuration (SPRO) under the relevant sections.
  
  
  
  Data Transfer Validation:
  
  If the data is being transferred from another system, validate the data transfer process to ensure that all necessary fields, including the ship-to party, are being populated correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/PRT for transportation requests and /SCMTMS/SH for shipments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit the transportation request and related master data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.