How To Fix /SCMTMS/TRIG015 - Background RFC processing error: Maximum number of retries reached

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRIG -

• Message number: 015

• Message text: Background RFC processing error: Maximum number of retries reached

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRIG015 - Background RFC processing error: Maximum number of retries reached ?

  The SAP error message /SCMTMS/TRIG015 Background RFC processing error: Maximum number of retries reached typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the background processing of Remote Function Calls (RFCs). This error indicates that the system has attempted to process a background job multiple times but has failed each time, reaching the maximum number of allowed retries.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP systems involved in the RFC call.
  Configuration Errors: Incorrect configuration settings in the RFC destination or in the TM settings can lead to failures.
  Authorization Issues: The user or system executing the RFC may not have the necessary authorizations to perform the required actions.
  System Performance: High load on the system or resource constraints can lead to timeouts and failures in processing.
  Data Issues: Invalid or inconsistent data being processed can cause the RFC to fail.
  Background Job Failures: If the background job that is supposed to trigger the RFC is failing, it can lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems involved. You can use tools like ping or traceroute to diagnose connectivity.
  Review RFC Configuration: Verify the settings in the RFC destination (transaction SM59). Ensure that the target system is correctly configured and reachable.
  Check Authorizations: Ensure that the user executing the RFC has the necessary authorizations. You can check this in transaction SU53 after a failed attempt.
  Monitor System Performance: Use transaction ST22 to check for dumps and SM21 for system logs to identify any performance issues or errors.
  Validate Data: Check the data being processed for any inconsistencies or invalid entries that could cause the RFC to fail.
  Review Background Job Logs: Use transaction SM37 to check the logs of the background jobs that are failing. Look for any specific error messages that can provide more context.
  Increase Retry Limit: If necessary, you can consider increasing the maximum number of retries for the background job, but this should be done with caution and after identifying the root cause.
  
  Related Information:
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SM37: Job Monitoring
  ST22: Dump Analysis
  SM21: System Log
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation related to SAP TM and RFC processing.
  
  If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance.