How To Fix /SCMTMS/TOR_VAL017 - Item &1 of document &2 refers to a non-existing item parent key

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_VAL -

• Message number: 017

• Message text: Item &1 of document &2 refers to a non-existing item parent key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_VAL017 - Item &1 of document &2 refers to a non-existing item parent key ?

  The SAP error message /SCMTMS/TOR_VAL017 indicates that there is an issue with the item hierarchy in the Transportation Management System (TMS). Specifically, it means that the item referenced in the error message is trying to refer to a parent item that does not exist in the system. This can occur in various scenarios, such as when creating or processing transportation orders, and it typically points to a data integrity issue.
  Cause:
  
  Missing Parent Item: The parent item that the referenced item is supposed to link to does not exist in the database.
  Incorrect Item Configuration: The item might have been incorrectly configured or deleted, leading to a broken reference.
  Data Migration Issues: If data was migrated from another system or during an upgrade, some relationships might not have been properly established.
  Manual Entry Errors: Errors during manual entry of transportation order items can lead to incorrect parent-child relationships.
  
  Solution:
  
  Check Item Hierarchy: Verify the item hierarchy in the transportation order. Ensure that the parent item exists and is correctly configured.
  Correct the Reference: If the parent item is missing, you may need to create it or correct the reference in the item configuration.
  Data Consistency Check: Run consistency checks in the TMS to identify and rectify any inconsistencies in the data.
  Review Change Logs: If the issue arose after a recent change, review the change logs to identify what modifications were made that could have led to this error.
  Consult Documentation: Refer to SAP documentation or notes related to TMS for any known issues or patches that might address this error.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMTMS/TOR to access transportation orders and check the details of the items involved.
  SAP Notes: Look for relevant SAP Notes that might provide additional insights or solutions for this specific error.
  Testing: After making corrections, test the transportation order processing to ensure that the error does not reoccur.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.