How To Fix /SCMTMS/TOR_VAL004 - Original key references not filled for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_VAL -

• Message number: 004

• Message text: Original key references not filled for item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_VAL004 - Original key references not filled for item &1 ?

  The SAP error message /SCMTMS/TOR_VAL004 Original key references not filled for item &1 typically occurs in the context of SAP Transportation Management (TM). This error indicates that the system is unable to find the original key references for a specific item in a transportation order or related document. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Data: The original key references (such as the document number or item number) are not populated in the relevant fields of the transportation order or related document.
  Data Inconsistency: There may be inconsistencies in the data between the transportation order and the associated documents (like delivery or shipment).
  Configuration Issues: There could be configuration issues in the TM settings that prevent the system from correctly linking the documents.
  Custom Development: If there are custom developments or enhancements in the TM module, they might not be handling the key references correctly.
  
  Solution:
  
  Check Data Entry: Verify that all necessary fields are filled out correctly in the transportation order. Ensure that the original key references are populated.
  Review Document Links: Check the links between the transportation order and any associated documents (like deliveries or shipments) to ensure they are correctly set up.
  Consistency Check: Run consistency checks in the TM system to identify any discrepancies in the data.
  Configuration Review: Review the configuration settings in SAP TM to ensure that they are set up correctly for handling key references.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the key references are being lost or not populated.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or requires deeper investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/TOR for transportation orders.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as they may provide specific fixes or workarounds.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message /SCMTMS/TOR_VAL004 effectively.