How To Fix /SCMTMS/TOR_OH032 - Hierarchy &1 does not have the same consumer as hierarchy &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_OH -

• Message number: 032

• Message text: Hierarchy &1 does not have the same consumer as hierarchy &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_OH032 - Hierarchy &1 does not have the same consumer as hierarchy &2 ?

  The SAP error message /SCMTMS/TOR_OH032 indicates that there is a mismatch in the consumer assignments of two different hierarchies in the SAP Transportation Management System (SAP TM). This error typically arises when you are trying to perform an operation that involves two hierarchies that are expected to have the same consumer but do not.
  Cause:
  The error is caused by the following scenarios:
  
  Different Consumers: The two hierarchies being compared or used in a transaction have been assigned to different consumers. In SAP TM, hierarchies can be assigned to specific consumers (like different business units or organizational units), and if they do not match, this error will occur.
  Configuration Issues: There may be a configuration issue where the hierarchies were not set up correctly, leading to inconsistencies in consumer assignments.
  Data Integrity Issues: There might be data integrity issues in the system where the hierarchies were modified or created without proper checks on consumer assignments.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Hierarchy Assignments:
  
  Go to the relevant configuration settings in SAP TM and check the consumer assignments for both hierarchies involved in the error.
  Ensure that both hierarchies are assigned to the same consumer.
  
  
  
  Modify Hierarchy Assignments:
  
  If you find that the hierarchies are assigned to different consumers, you will need to modify one of the hierarchies to match the consumer of the other.
  This can typically be done in the SAP TM configuration under the hierarchy settings.
  
  
  
  Review Configuration:
  
  Review the configuration of the hierarchies to ensure they are set up correctly and consistently.
  Make sure that any changes made to hierarchies are reflected in the consumer assignments.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any other potential issues that may be causing this error.
  Use transaction codes or reports available in SAP TM to check for inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to hierarchy configuration in SAP TM for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you navigate hierarchy settings, such as /SCMTMS/ related transactions.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify hierarchy settings in SAP TM.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SCMTMS/TOR_OH032.