How To Fix /SCMTMS/TOR_OH023 - Hierarchy type &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_OH -

• Message number: 023

• Message text: Hierarchy type &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_OH023 - Hierarchy type &1 not found ?

  The SAP error message /SCMTMS/TOR_OH023 Hierarchy type &1 not found typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a specified hierarchy type in the configuration. This can happen for various reasons, such as missing configuration settings or incorrect data entries.
  Cause:
  
  Missing Hierarchy Type: The specified hierarchy type (denoted by &1 in the error message) is not defined in the system.
  Incorrect Configuration: The hierarchy type may not have been properly configured or activated in the system.
  Data Entry Error: There may be a typo or incorrect entry when referencing the hierarchy type in a transaction or configuration.
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Go to the SAP TM configuration settings and verify if the hierarchy type exists.
  Navigate to the relevant configuration area (e.g., under Transportation Management) and check if the hierarchy type is defined.
  
  
  
  Create or Activate Hierarchy Type:
  
  If the hierarchy type is missing, you may need to create it. This can typically be done in the customizing settings (transaction code SPRO).
  Ensure that the hierarchy type is activated and properly set up according to your business requirements.
  
  
  
  Verify Data Entries:
  
  Check the transaction or configuration where the error occurred for any typos or incorrect references to the hierarchy type.
  Ensure that the hierarchy type is being referenced correctly in the relevant context.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Transportation Management for guidance on hierarchy types and their configuration.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify hierarchy types in the system.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (Customizing) to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.