How To Fix /SCMTMS/TOR_INT322 - The service interface does not support charge type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 322

• Message text: The service interface does not support charge type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT322 - The service interface does not support charge type &1 ?

  The SAP error message /SCMTMS/TOR_INT322 indicates that there is an issue with the charge type being used in the Transportation Management System (TMS). Specifically, the error states that the service interface does not support the specified charge type (&1 is a placeholder for the actual charge type that is causing the issue).
  Cause:
  
  Unsupported Charge Type: The charge type being referenced in the transaction is not defined or supported in the service interface you are using.
  Configuration Issues: There may be a misconfiguration in the TMS settings or in the integration with other systems (like SAP ERP or third-party systems).
  Data Inconsistency: The charge type may not be correctly set up in the system, or there may be inconsistencies in the master data related to charge types.
  
  Solution:
  
  
  Check Charge Type Configuration:
  
  Go to the configuration settings in TMS and verify that the charge type in question is correctly defined and supported.
  Ensure that the charge type is active and properly configured in the system.
  
  
  
  Review Service Interface Settings:
  
  Check the service interface settings to ensure that it is set up to handle the charge type you are trying to use.
  If necessary, update the service interface to include the required charge type.
  
  
  
  Validate Master Data:
  
  Review the master data related to charge types to ensure that there are no inconsistencies or missing entries.
  Make sure that the charge type is correctly assigned to the relevant transportation charges.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for TMS and the specific service interface you are using to understand the supported charge types and any limitations.
  
  
  
  Error Logs and Traces:
  
  Check the error logs and traces for more detailed information about the error. This can provide insights into what might be causing the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration settings.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide guidance on charge type configurations.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Documentation: Review the SAP Help Portal for documentation related to TMS and charge types to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.