How To Fix /SCMTMS/TOR_INT238 - Shipping Instruction is incomplete; specify HAWB Number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 238

• Message text: Shipping Instruction is incomplete; specify HAWB Number &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT238 - Shipping Instruction is incomplete; specify HAWB Number &1 ?

  The SAP error message /SCMTMS/TOR_INT238 indicates that there is an issue with the shipping instruction in the Transportation Management (TM) module. Specifically, it states that the shipping instruction is incomplete because the House Air Waybill (HAWB) number is not specified.
  Cause:
  The error occurs when you attempt to process a shipping instruction without providing a required HAWB number. The HAWB number is essential for air freight shipments as it uniquely identifies the shipment and is necessary for tracking and documentation purposes.
  Solution:
  To resolve this error, you need to ensure that the HAWB number is specified in the shipping instruction. Here are the steps you can take:
  
  
  Access the Shipping Instruction: Go to the relevant transaction in SAP where you can view or edit the shipping instruction.
  
  
  Check for HAWB Number: Look for the field where the HAWB number should be entered. This is typically found in the details of the shipping instruction.
  
  
  Enter the HAWB Number: If the HAWB number is missing, enter the correct HAWB number that corresponds to the shipment.
  
  
  Save Changes: After entering the HAWB number, save the changes to the shipping instruction.
  
  
  Reprocess the Shipment: Once the HAWB number is provided, you can reprocess the shipment or continue with the transportation planning.
  
  
  Related Information:
  
  Documentation: Ensure that you have the necessary documentation for the shipment, including the HAWB, as it is crucial for compliance and tracking.
  User Roles: Make sure that the user has the appropriate permissions to edit shipping instructions in SAP TM.
  System Configuration: If this error occurs frequently, it may be worth checking the system configuration to ensure that all required fields are correctly set up in the shipping instruction template.
  Training: If users are unfamiliar with entering HAWB numbers, consider providing training or documentation to help them understand the process.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.