How To Fix /SCMTMS/TOR_INT217 - Booking is incomplete; specify Date of Departure

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 217

• Message text: Booking is incomplete; specify Date of Departure

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT217 - Booking is incomplete; specify Date of Departure ?

  The SAP error message /SCMTMS/TOR_INT217 Booking is incomplete; specify Date of Departure typically occurs in the context of SAP Transportation Management (TM) when a transportation order (TO) is being processed, but the required information regarding the "Date of Departure" has not been provided.
  Cause:
  
  Missing Date of Departure: The most common cause of this error is that the Date of Departure field is not filled in the transportation order or booking.
  Incomplete Data Entry: During the creation or modification of a transportation order, if the user does not enter all the necessary details, including the Date of Departure, the system will trigger this error.
  Configuration Issues: There may be configuration settings in the SAP TM system that require the Date of Departure to be mandatory for certain processes.
  
  Solution:
  
  
  Enter Date of Departure: 
  
  Navigate to the transportation order or booking where the error occurred.
  Locate the field for Date of Departure and enter the appropriate date.
  Save the changes and try processing the order again.
  
  
  
  Check Required Fields: 
  
  Review the configuration settings in SAP TM to ensure that all required fields are correctly set up. If Date of Departure is marked as mandatory, ensure that it is always filled during the order creation process.
  
  
  
  Validation of Data: 
  
  Ensure that all other required fields in the transportation order are also filled out correctly. Sometimes, other missing information can lead to similar errors.
  
  
  
  User Training: 
  
  If this error occurs frequently, consider providing additional training to users on the importance of filling out all required fields in the transportation order.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for more detailed information on the specific transaction or process you are working with.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that relate to transportation orders, such as /SCMTMS/TOR for managing transportation orders.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that the Date of Departure is specified and that all required fields are filled out, you should be able to resolve the error and proceed with your transportation order processing.