How To Fix /SCMTMS/TOR_INT211 - Booking is incomplete: Notes contain no entry for Special Service Request

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 211

• Message text: Booking is incomplete: Notes contain no entry for Special Service Request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT211 - Booking is incomplete: Notes contain no entry for Special Service Request ?

  The SAP error message /SCMTMS/TOR_INT211 Booking is incomplete: Notes contain no entry for Special Service Request typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the special service requests associated with a transportation order or booking. This error indicates that the system expects certain entries or configurations related to special service requests, but they are missing or incomplete.
  Cause:
  
  Missing Configuration: The special service request (SSR) may not be properly configured in the system. This could be due to missing entries in the relevant customizing settings.
  Incomplete Data: The transportation order or booking may not have the necessary data filled in for the special service requests.
  Customizing Issues: There may be issues in the customizing settings for transportation management that prevent the system from recognizing the special service requests.
  Data Transfer Issues: If the data is being transferred from another system or module, there may be issues with the data mapping or transfer process.
  
  Solution:
  
  
  Check Special Service Request Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant section for Transportation Management and check the configuration for special service requests.
  Ensure that all necessary entries are made and that the special service requests are properly defined.
  
  
  
  Review Transportation Order/Booking Data:
  
  Open the transportation order or booking that is causing the error.
  Check if all required fields related to special service requests are filled in correctly.
  If any fields are missing, complete them and try to save the order again.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to special service requests in TM to ensure that you are following the correct procedures.
  
  
  
  Check for Notes or Patches:
  
  Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes that might address this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about your configuration and the steps leading to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/TOR for managing transportation orders.
  SAP Notes: Regularly check for SAP Notes related to Transportation Management for updates or known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.