How To Fix /SCMTMS/TOR_INT167 - Document &1 cannot be found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 167

• Message text: Document &1 cannot be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT167 - Document &1 cannot be found ?

  The SAP error message /SCMTMS/TOR_INT167 Document &1 cannot be found typically occurs in the context of SAP Transportation Management (TM) when the system is unable to locate a specific document that is referenced in a transaction or process. The document in question could be a transportation order, shipment, or any other relevant document that is expected to exist in the system.
  Causes:
  
  Document Deletion: The document may have been deleted or archived, making it unavailable for the current transaction.
  Incorrect Document Number: The document number provided in the transaction may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to view or access the document.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Configuration Issues: There could be configuration problems in the Transportation Management module that prevent the system from locating the document.
  
  Solutions:
  
  Verify Document Number: Check the document number provided in the error message to ensure it is correct. If it is incorrect, use the correct document number.
  Check Document Status: Look for the document in the system to see if it has been deleted or archived. If it has been archived, you may need to restore it or access it from the archive.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. If not, contact your system administrator to adjust the user roles.
  Data Consistency Check: Perform a consistency check in the system to ensure that all relevant data is synchronized and available.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system bug or configuration issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/TOR for transportation orders, to navigate and troubleshoot effectively.
  Documentation: Review SAP documentation and notes related to Transportation Management for any known issues or updates that may pertain to this error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.