How To Fix /SCMTMS/TOR_CUST090 - Hierarchy level &1 is not valid for consumer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_CUST -

• Message number: 090

• Message text: Hierarchy level &1 is not valid for consumer &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_CUST090 - Hierarchy level &1 is not valid for consumer &2 ?

  The SAP error message /SCMTMS/TOR_CUST090 Hierarchy level &1 is not valid for consumer &2 typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the configuration of the hierarchy levels for a specific consumer (which could be a business unit, location, or other organizational unit).
  Cause:
  
  
  Invalid Hierarchy Level: The error indicates that the specified hierarchy level (represented by &1) is not valid for the specified consumer (represented by &2). This could happen if:
  
  The hierarchy level has not been properly defined in the system.
  The consumer is not assigned to the specified hierarchy level.
  There is a mismatch between the hierarchy levels defined in the system and those expected for the consumer.
  
  
  
  Configuration Issues: There may be issues in the configuration settings related to the hierarchy levels in the SAP TM system.
  
  
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that lead to this error.
  
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Go to the configuration settings in SAP TM and verify the hierarchy levels defined for the consumer.
  Ensure that the hierarchy level you are trying to use is correctly set up and assigned to the consumer.
  
  
  
  Review Consumer Settings:
  
  Check the settings for the consumer in question to ensure that it is correctly linked to the appropriate hierarchy levels.
  Make sure that the consumer is active and properly configured.
  
  
  
  Data Validation:
  
  Validate the master data related to the consumer and hierarchy levels to ensure there are no discrepancies.
  If necessary, correct any inconsistencies in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on hierarchy levels and consumer configurations in SAP TM.
  
  
  
  Testing:
  
  After making changes, test the configuration to ensure that the error no longer occurs.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP TM expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/TOC (for Transportation Cockpit) or /SCMTMS/TOR (for Transportation Order) to access relevant settings.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.