How To Fix /SCMTMS/TOR864 - Direct shipment options determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 864

• Message text: Direct shipment options determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR864 - Direct shipment options determined ?

  The SAP error message /SCMTMS/TOR864 typically relates to the Transportation Management System (TMS) in SAP, specifically regarding direct shipment options. This message indicates that the system has determined that there are no valid direct shipment options available for the transportation request or order.
  Cause:
  
  Configuration Issues: The transportation management configuration may not be set up correctly, leading to the system not being able to find valid direct shipment options.
  Master Data Issues: Missing or incorrect master data (such as transportation lanes, shipping points, or vendor information) can prevent the system from determining valid shipment options.
  Transportation Network: The transportation network may not be defined properly, or there may be no available routes that meet the criteria for direct shipment.
  Planning Parameters: The planning parameters set in the system may not allow for direct shipments, or the criteria for selecting direct shipment options may not be met.
  Availability of Resources: There may be no available carriers or vehicles that can fulfill the direct shipment request.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the Transportation Management module to ensure that direct shipment options are enabled and properly configured.
  Review Master Data: Ensure that all relevant master data is complete and accurate. This includes checking transportation lanes, shipping points, and vendor information.
  Analyze Transportation Network: Verify that the transportation network is correctly defined and that there are valid routes available for direct shipments.
  Adjust Planning Parameters: Review and adjust the planning parameters to ensure that they allow for direct shipment options.
  Check Carrier Availability: Ensure that there are available carriers and vehicles that can handle the direct shipment request. This may involve checking carrier contracts and availability.
  Consult Logs and Documentation: Check the system logs for any additional error messages or warnings that may provide more context on the issue. SAP documentation and notes may also provide insights into specific configurations or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the /SCMTMS/TOR864 error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TMS, such as /SCMTMS/TOR for transportation orders, to help diagnose and resolve issues.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.