How To Fix /SCMTMS/TOR822 - Cannot determine recipient for loading or unloading instruction

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 822

• Message text: Cannot determine recipient for loading or unloading instruction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR822 - Cannot determine recipient for loading or unloading instruction ?

  The SAP error message /SCMTMS/TOR822 indicates that the system is unable to determine the recipient for a loading or unloading instruction in the Transportation Management System (TMS). This error typically arises during the planning or execution of transportation processes, where the system needs to identify the appropriate recipient for the goods being loaded or unloaded.
  Causes:
  
  Missing Master Data: The recipient (e.g., customer, vendor, or location) may not be properly defined in the system. This could include missing addresses or incorrect master data settings.
  Incorrect Transportation Lane: The transportation lane may not be set up correctly, leading to issues in determining the recipient.
  Incomplete Shipment Information: The shipment or transportation order may lack necessary details, such as the destination or recipient information.
  Configuration Issues: There may be configuration issues in the TMS settings that prevent the system from identifying the recipient.
  Authorization Issues: The user may not have the necessary authorizations to access the recipient data.
  
  Solutions:
  
  Check Master Data: Ensure that all relevant master data (customers, vendors, locations) is correctly maintained in the system. Verify that the recipient's address and other details are complete and accurate.
  Review Transportation Lane: Check the configuration of the transportation lane to ensure it is set up correctly and that it includes the necessary recipient information.
  Complete Shipment Details: Review the shipment or transportation order to ensure that all required fields are filled out, particularly those related to the recipient.
  Configuration Review: Consult with your SAP TMS configuration team to review the settings and ensure that the system is configured to determine recipients correctly.
  Authorization Check: Verify that the user encountering the error has the necessary authorizations to access the recipient data.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMTMS/TOR to access the Transportation Order and check the details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on Transportation Management to understand the configuration and data requirements better.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.