How To Fix /SCMTMS/TOR796 - Indirect schedules with gateways cannot be used for freight orders

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 796

• Message text: Indirect schedules with gateways cannot be used for freight orders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR796 - Indirect schedules with gateways cannot be used for freight orders ?

  The SAP error message /SCMTMS/TOR796 indicates that there is an issue with the configuration of transportation planning in the SAP Transportation Management System (SAP TM). Specifically, it states that "Indirect schedules with gateways cannot be used for freight orders." This error typically arises when trying to create or process freight orders that involve indirect schedules and gateways, which are not supported in this context.
  Cause:
  
  Indirect Schedules: Indirect schedules are used in transportation planning to manage complex routes that may involve multiple legs or modes of transport. They are often used in conjunction with gateways, which are points where cargo is transferred from one mode of transport to another.
  Gateway Usage: The error suggests that the system is trying to use a gateway in a way that is not compatible with the freight order being processed. This could be due to the configuration of the transportation network or the specific freight order details.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Review Freight Order Configuration: Check the configuration of the freight order to ensure that it does not inadvertently involve indirect schedules or gateways that are not supported.
  
  
  Adjust Transportation Network: If the transportation network is set up to use gateways, consider whether it is necessary for the specific freight order. You may need to adjust the routes or schedules to avoid using gateways.
  
  
  Use Direct Schedules: If possible, switch to using direct schedules instead of indirect schedules for the freight order in question. This may involve re-evaluating the transportation planning process to ensure that it aligns with the capabilities of the system.
  
  
  Consult Documentation: Refer to the SAP documentation for Transportation Management to understand the limitations and requirements regarding the use of indirect schedules and gateways.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes or enhancements related to transportation planning.
  
  
  Engage SAP Support: If the issue persists after reviewing the configuration and making necessary adjustments, consider reaching out to SAP support for further assistance. They can provide insights specific to your system configuration and help troubleshoot the issue.
  
  
  Related Information:
  
  SAP TM Documentation: Review the official SAP TM documentation for detailed information on transportation planning, freight orders, and the use of schedules and gateways.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions or experiences.
  Training and Resources: Consider training sessions or resources on SAP TM to better understand the system's capabilities and limitations regarding transportation planning.
  
  By following these steps, you should be able to address the error message and successfully process your freight orders in SAP TM.