How To Fix /SCMTMS/TOR785 - Booking cannot be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 785

• Message text: Booking cannot be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR785 - Booking cannot be sent ?

  The SAP error message /SCMTMS/TOR785 Booking cannot be sent typically occurs in the context of SAP Transportation Management (TM) when there is an issue with sending a booking request to a carrier or when the booking process is not completed successfully. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  
  Incomplete Data: Required fields in the booking request may be missing or incomplete. This can include details about the shipment, such as the delivery date, shipment type, or carrier information.
  
  
  Carrier Configuration Issues: The carrier may not be properly configured in the system, or there may be issues with the carrier's availability or capacity.
  
  
  Status of the Transportation Order: The transportation order may be in a status that does not allow for bookings to be sent (e.g., it may be in a "draft" status).
  
  
  Communication Issues: There may be issues with the communication setup between SAP TM and the external carrier system, such as incorrect communication parameters or network issues.
  
  
  Authorization Issues: The user attempting to send the booking may not have the necessary authorizations to perform this action.
  
  
  Solutions:
  
  
  Check Data Completeness: Review the booking request to ensure that all required fields are filled out correctly. Make sure that the shipment details, such as dates, locations, and carrier information, are complete.
  
  
  Verify Carrier Configuration: Ensure that the carrier is correctly set up in the system. Check the carrier's availability and capacity to handle the booking.
  
  
  Review Transportation Order Status: Check the status of the transportation order. If it is in a draft or incorrect status, update it to the appropriate status that allows for bookings to be sent.
  
  
  Check Communication Settings: Verify the communication settings between SAP TM and the carrier system. Ensure that all necessary parameters are correctly configured and that there are no network issues.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to send bookings. If not, contact your system administrator to grant the required permissions.
  
  
  Consult Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context about the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Transportation Management documentation for detailed information on the booking process and configuration.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SCMTMS/TOR785 Booking cannot be sent error message.