How To Fix /SCMTMS/TOR767 - Service stop at location &1 cannot be used as destination stop

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 767

• Message text: Service stop at location &1 cannot be used as destination stop

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR767 - Service stop at location &1 cannot be used as destination stop ?

  The SAP error message /SCMTMS/TOR767 indicates that a service stop at a specific location cannot be used as a destination stop in the Transportation Management System (TMS). This error typically arises in the context of transportation planning and execution, where the system is trying to determine valid stops for a transportation order.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Invalid Location Configuration: The location defined as a service stop may not be properly configured in the system. This could include missing master data or incorrect settings in the location master record.
  
  
  Service Stop Type: The service stop may not be of the correct type that can be used as a destination stop. For example, it might be defined as a pickup stop rather than a delivery stop.
  
  
  Transportation Lane Issues: There may be issues with the transportation lanes defined between the source and destination locations. If there is no valid transportation lane that allows for the movement of goods between these stops, the system will not allow the service stop to be used.
  
  
  Planning Parameters: The planning parameters or settings in the TMS may not allow for the use of certain stops based on the defined criteria.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Location Master Data: Verify the configuration of the location defined as the service stop. Ensure that it is correctly set up in the system and that all necessary data is maintained.
  
  
  Review Service Stop Type: Ensure that the service stop is defined correctly in terms of its type. If it needs to be a destination stop, confirm that it is set up as such.
  
  
  Examine Transportation Lanes: Check the transportation lanes between the relevant locations. Ensure that there is a valid lane that allows for transportation between the service stop and the destination.
  
  
  Adjust Planning Parameters: Review the planning parameters in the TMS to ensure that they allow for the use of the specified service stop as a destination.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional insights on the specific error message and its implications.
  
  
  Testing: After making the necessary adjustments, test the transportation order again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/TOR for managing transportation orders and /SCMTMS/LOC for location management.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions related to this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP TMS.